About the Work
District Technologies asked Gulp Digital to deliver a best-in-class user-centred platform that connects users to buildings and the things they love around them.
Challenges
Build a platform that could support accelerated growth in users in a flexible, scalable, and robust way. Improve capabilities by understanding users’ shifting needs. Additionally, introduce staff to tried and tested product development methodologies and disciplines while providing mentorship.
- On this page:
- About the work
- Challenges
- Statement of requirement
- Our approach
- Results
Statement of Requirement
- Accessibility
- Open Source & APIs
- Hosting Environment
- Coherent Brand
- Experience
- Mobile-First Pages
- Security
Our Approach
An agile approach to product development: We started with a highly interactive and collaborative discovery to learn about District’s users (their needs, behaviours and expectations ), technologies, and constraints. Our product development squad took ownership of the product vision and the product backlog and used insights derived from discovery to prioritise, develop, iterate and test items in the backlog throughout sprint delivery cycles.
The gulp team helped us strategically think about the subsequent phases of work and how to tackle them, as well as assisted with some of the heavy lifting in the moment on current deliveries
Peter Hallett, CTO at District Technogies
Results
A redesigned user-centred platform for District that enhanced user and customer experience that was scalable, robust and flexible to support future needs. In addition we transferred knowledge of service and product development methods, tooling and facilitation techniques with District staff.