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    Dementia Friends

    About the Work

    We managed and led the delivery of the government’s high-profile Dementia Friends campaign site in collaboration with the Alzheimer’s Society. The Dementia Friends initiative aimed to raise awareness and understanding of dementia, encouraging individuals to take small actions that could make a big difference to people living with dementia.

    Challenges

    The Dementia Friends campaign required a robust digital platform to reach and engage a broad audience across the UK. The website needed to accommodate a high volume of visitors and provide accessible, user-friendly resources to support the campaign’s objectives. Additionally, the website had to integrate seamlessly with Salesforce CRM to manage data collection and engagement with campaign participants.

    • On this page:
    • About the work
    • Challenges
    • Statement of requirement
    • Our approach
    • Results

    Statement of Requirement

    • Accessibility
    • CRM Integration
    • Future Expansion

    Our Approach

    Leveraging our expertise in digital community products and CRM integration, we successfully managed and led the development of a user-friendly and accessible website for the Dementia Friends campaign. Working closely with the Alzheimer’s Society, we ensured the website met the campaign’s requirements and provided valuable insights into data integration with Salesforce CRM.

    Results

    The Dementia Friends campaign achieved remarkable success with the launch of the user-friendly website. The website’s accessibility and seamless integration with Salesforce CRM significantly increased public engagement and participation.

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    VOXD

    About the Work

    VOXD Consulting is a Salesforce consulting company that specialises in building solutions for Staffing and Recruiting organisations.  We worked with VOXD to define their brand strategy, designed brand assets and built their new website.

    Challenges

    VOXD Consulting required a digital partner to bring clarity to their value proportion and the marketing of their niche service offering.  They wanted to showcase their voice of experience and reputation through a clear brand and identity.

    • On this page:
    • About the work
    • Challenges
    • Statement of requirement
    • Our approach
    • Results

    Statement of Requirement

    • Accessibility
    • CRM Integration
    • Future Expansion

    Our Approach

    We designed the service to maintain a consistent brand across all interaction points, solidifying the Help to Buy brand and underlying the backed by Government sub-branding. Emphasising accessibility, we rigorously tested the site with personas using assistive technologies in the GDS Empathy Lab. Working closely with the internal IT team, we established the relevant secure hosting environments in Microsoft Azure. We developed the mobile-first service using open-source technologies, including an integrated data service to integrate data from third-party
    systems using APIs and automated data pipelines with Homes England’s backend systems, ensuring a smooth user experience.

    Results

    Through discovery, and design sessions we were able to present a visual identity toolkit (including new logo, tone and guidelines and defined brand values) as well as design content and build the new VOXD website (VOXD.com). 

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