About the Work
Cluttons, a leading international property consultancy business, faced critical outages and performance issues with their Drupal web estate, comprising corporate and campaign websites, impacting their online presence and business operations. They sought emergency support and technology modernisation to ensure website resilience and ongoing success.
Frequent outages and poor website performance affected Cluttons’ business opportunities and reputation. The existing infrastructure lacked resilience, leaving them vulnerable to future outages. One of the key challenges was that Cluttons had a single environment deployment, meaning changes were not thoroughly tested in a pre-launch environment for resilience. This lack of testing contributed to the outages and performance issues they experienced.
Statement of Requirement
- Rapid deployment of Bespoke Pages
- Open Source and APIs
- Hosting Environment
- Ongoing Support
We promptly provided emergency technical support, conducting a detailed investigation to identify the root causes of the outages. With a proactive approach, we implemented remedial measures to restore website functionality and prevent the same issues from resurfacing. Working closely with their infrastructure provider, we implemented a multi-stage hosting environment (test, staging, live). We deployed a global Content Delivery Network (CDN) to enhance website responsiveness and ensure seamless user experiences across the globe.
Cluttons’ website recovered fully and demonstrated remarkable resilience thanks to our swift and decisive actions. The introduction of the global CDN significantly improved website performance, while the multi-stage hosting environment provided resilience against bugs and un-tested features being released. The success of our collaboration and the positive outcomes achieved built a strong and lasting partnership with Cluttons. Recognising the value of ongoing support, they chose to continue their digital journey with us. For the next 18 months post-project.